Frequently Asked Questions
General
Yes. You can select option to do self pick up and the time slot for your collection. For more information, you may refer to our Delivery Infomartion.
Yes we do. All international orders will be shipped via DHL express and should take an average of 3-5 working days to reach you after we have completed processing your order.
Once we are ready for DHL pickup, you will receive an email will be sent informing you of the pickup information as well as the tracking number of your package.
Yes, we do. you can contact us via email: sales@asterbykyra.sg or fill up the form. We will get back to you as soon as possible.